FAQ

  1. What products can I get custom embroidered or DTF printed at Greek Kustoms?

    • We offer customization for a wide range of products, including apparel, accessories, promotional items, and more. If you have a specific item in mind, feel free to reach out, and we'll be happy to discuss the possibilities.

  2. How can I place an order for custom embroidery or DTF printing?

    • To place an order, you can contact us via phone at 470-726-5017, email us at GreekKustoms@gmail.com, or visit our physical address at 3860 Stonewall Tell Road, Atlanta GA 30349. Our team will guide you through the ordering process and answer any questions you may have.

  3. What is the turnaround time for custom orders?

    • Turnaround times vary depending on the complexity of the project and the volume of orders in queue. We strive to provide a realistic timeframe during the consultation phase, and we always work diligently to meet or exceed our clients' expectations.

  4. Can I provide my own design for custom embroidery or DTF printing?

    • Absolutely! We welcome your creativity. You can share your own designs, logos, or artwork, and our skilled team will work with you to ensure the best possible outcome.

  5. Is there a minimum order quantity for custom projects?

    • The minimum order quantity depends on the specific product and customization requirements. We cater to both small and large orders, and our team can provide guidance based on your needs.

  6. What file formats do you accept for custom designs?

    • We accept various file formats, including JPEG, PNG, PDF, and vector files (AI, EPS). If you're unsure about the compatibility of your file, feel free to reach out, and we'll assist you in finding the best solution.

  7. Can I see a sample of my custom design before the full production?

    • Yes, we can provide a digital proof for your approval before starting the production process. This ensures that you are satisfied with the design and allows for any necessary adjustments.

  8. What payment methods do you accept?

    • We accept a range of payment methods, including credit/debit cards and electronic bank transfers. Detailed payment information will be provided during the order confirmation process.

  9. Do you offer international shipping for custom orders?

    • Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination. We will provide you with all relevant shipping details when processing your order.

  10. What is your return policy for custom products?

    • We take pride in the quality of our work. If there are any issues with your custom order, please contact us immediately,