Shipping policy

Welcome to Greek Kustoms! We're delighted to provide you with details about our shipping policy for custom embroidery and DTF printing services.

1. Order Processing Time:

  • Upon receiving your order, our team begins the processing and customization phase. The processing time may vary based on the complexity of the project, but we strive to initiate production promptly.

2. Shipping Methods:

  • We offer various shipping methods to accommodate your needs. Options may include standard shipping, expedited shipping, and international shipping. You can select your preferred shipping method during the checkout process.

3. Shipping Costs:

  • Shipping costs are calculated based on the shipping method chosen, the destination, and the weight of the package. You can view the shipping costs before completing the checkout process.

4. Shipping Address:

  • It is your responsibility to provide accurate and complete shipping information. Please double-check your shipping address during checkout to ensure timely and accurate delivery.

5. Estimated Delivery Times:

  • Estimated delivery times are provided during the checkout process and are based on the selected shipping method. While we make every effort to meet these estimates, actual delivery times may vary due to unforeseen circumstances.

6. Tracking Information:

  • Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the progress of your shipment.

7. International Shipping:

  • We offer international shipping to various destinations. International shipping costs and delivery times vary based on the destination. Please note that customs duties and taxes may apply and are the responsibility of the recipient.

8. Shipping Delays:

  • Greek Kustoms is not liable for shipping delays caused by factors beyond our control, such as natural disasters, customs delays, or carrier disruptions. We will, however, work closely with carriers to address any issues that may arise.

9. Lost or Stolen Packages:

  • In the event that a package is lost or stolen during transit, please contact us promptly. We will assist in initiating an investigation with the carrier to locate the package or explore alternative solutions.

10. Contact Us: - If you have any questions or concerns about our shipping policy, please contact us at GreekKustoms@gmail.com